Refund Policy

Refund Policy for FINCLEAR by NEXIS TECHNOLOGIES LIMITED
Effective Date: 01/11/2024
1. Subscription Refund Policy
Customers are entitled to request a refund within 14 days of purchase.
If you are not satisfied with your subscription, you may request a full refund within 14 days of your initial purchase.
After 14 days, payments are non-refundable.

2. Refund Exceptions
Renewals: Refunds are not provided for subscription renewals. Please cancel before the renewal date to avoid charges.
Partial Refunds: Refunds are not available for partially used billing periods, feature downgrades, or unused services beyond the 14-day refund window.
3. How to Request a Refund
To request a refund, please contact our support team at sales@finclear.pro with your account details and transaction ID.
4. Refund Processing
Approved refunds will be returned to the original payment method used for purchase. Refunds are generally processed within 10 business days.
5. Contact Us
If you have any questions about this Refund Policy, you may contact us at:
NEXIS TECHNOLOGIES LIMITED
Email: sales@finclear.pro
Address: 71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ